Shipping Policy
At PrimeShoppe, we are committed to delivering your orders promptly and securely. Our shipping policy is designed to provide you with a seamless shopping experience from the moment you place your order to when it arrives at your doorstep.
Shipping Process
Once you place an order, our team processes it within 2-3 business days. You will receive a confirmation email with your order details and tracking information as soon as your order is dispatched. Please ensure that your shipping address is accurate and complete to avoid any delivery delays.
Delivery Times
We aim to deliver your orders within 7-10 business days for most locations. Delivery times may vary depending on your location and the shipping carrier. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Charges
Shipping charges, if applicable, will be calculated at checkout based on your location and order size. We offer free shipping on orders exceeding a specific value, which will be mentioned on our website during promotions or offers.
Tracking Your Order
After your order is shipped, you will receive a tracking number via email. Use this number to monitor the status of your delivery. If you encounter any issues with tracking, please contact us at support@primeshoppe.in for assistance.
Failed Deliveries
If a delivery fails due to an incorrect address, absence of the recipient, or other reasons beyond our control, the order may be returned to us. In such cases, we will contact you to arrange re-delivery, which may include additional shipping charges.
International Shipping
At present, we ship only within India. We are working towards expanding our shipping services to international locations, so stay tuned for updates.
Delays and Exceptions
While we strive for timely deliveries, unforeseen delays may occur due to weather, logistical challenges, or other factors. We appreciate your patience and will keep you updated in case of any significant delays.
Customer Support
If you have any questions about your shipment, need assistance with tracking, or experience issues with delivery, please reach out to us at:
PrimeShoppe Support
Email: support@primeshoppe.in
Thank you for shopping with PrimeShoppe. We look forward to serving you and ensuring a delightful experience with every order!
Last updated on: 15th November 2024
